Chatbots have revolutionised customer service, automating engagement and eliminating up to 80% of frequently asked questions. But they need to be trained before they go live – if not, they’ll feel clunky, inauthentic and annoying. Our Chatbot training and testing service enhances the learning phase, and collects feedback on the quality of responses, their relevance, and the overall User Experience.
Enhance the learning phase
Collect feedback on quality of responses
Understand UX quality