Marco Venuti
Chief Technology Officer at Milkman Technologies
UNGUESS Your Project Today
Benefits of In-store Experience Testing
Use our community of real humans to analyse your customer’s experience inside your physical stores/shops. Without any prompts or influence, our community will spontaneously react to the real store environment, allowing you to monitor and measure the triggers, drivers and barriers to an optimal shopping experience, including specific elements like shelves, shop windows, shop assistants, store layout, mood, branding and more.
Get an unbiased assessment of your in-store experience 
Measure the quality of your services 
Build customer trust and loyalty Price on request.
Success Stories
5/5
“We are very satisfied with the collaboration we had with UNGUESS and its Security Business Unit. The value of continuous Bug Bounty Programs lies both on the value of knowledge of the health state of our website and on the importance of the current regulation about cybersecurity.”
5/5
“The UNGUESS team is made of CX, VoC and market research experts. I can pick up the phone and have the right survey created and launched within a few hours. In a few days, they created a community among our clients and set easy connections to provide Sky with valuable customer insights in a way that is incredibly lean and fast.”
Cristian Vaghi
SKY, Head of Customer Experience & Journey Design
5/5
“In a very short amount of time, UNGUESS delivered high-quality insights and effective solutions that would have required the effort of many internal resources. Their platform can be applied to different business needs, from marketing insights to user experience.”
Filippo Fusaro
De’ Longhi, E-commerce Project Manager
5/5
“UNGUESS has been a game-changer in improving the effectiveness of our internal testing phases and reducing our efforts – in terms of rework, and finding and solving problems and bugs that would have been impossible to find before going live.”
Giovanni Barillà
Enel Group, Head of Communications and Other Staff Digital Hub
Join These Global Brands In Using Unguess
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