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Customer Experience Diary

How do your customers experience your brand? We’ll collect data on every interaction.

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Benefits of Customer Experience Diary

How do your customers experience your brand? UNGUESS’s Customer Experience Diary collects data on every interaction with the brand touchpoints, through the engagement of our community of real end-users. Over a standard two- to four-week period, we measure and monitor events like in-store shopping, contracting, installation, configuration, etc.

Measure customer actions and interactions with your products and services

Identify behaviour patterns and trends within specific customer groups

Understand customers’ experiences and emotions at specific stages of the customer lifecycle or customer journey

Price on request

Success Stories

Join these global brands in using the power of our crowd

Get on board now

We can do so much together. The demo is just the beginning of an amazing journey for you, your digital solution, and your users. Connect with us and our Customer Success Manager will get back to you.
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URCA! is coming soon

Tickets are available now for the first Italian event with a conference and a series of workshops about User Experience.
Come shape with us the future of User Research!

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Hello and thank you for your interest in UNGUESS!

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