By Industry
Menu
Digital products need much more than generic feedback to improve the user and customer experience. We gather evidence on usability and accessibility through an engaged crowd, and also by comparing similar experiences.
Choose and launch crowd-based User Research campaigns in a few steps and create a successful product that meets real needs and desires.
Be smart from the start.
WHO CHOSE US AND BELIEVES IN US
With our User Research services, it is easier to understand habits and behaviors of real users and customers who interact with your products. It’s the only way to validate prototypes, get timely feedback and learn more about who uses your services.
Here are some good reasons to choose us:
Ease, versatility and and speed in problem identification
Experienced and qualified researchers to conduct the tests
A proprietary one-stop platform for data and insight
Ongoing support and technical assistance
We implement many different User Research methodologies, both of quantitative and qualitative nature. We cover everything from exploration to product validation with timely opinions and feedback on the usability of your experience. We intertwine real user needs, context of use and our own knowledge to explore, deepen, and validate your solution.
In addition to User Research testing, we also perform CX Research and Accessibility campaigns. This allows to increase engagement between experiences, interactions and customers, new or long-term ones, but also to validate a product experience through the opinions of people with disabilities.
Find UNGUESS campaign results on a single platform that hosts both functional and usability tests. Check data on your products and services from our dashboard: here you’ll find findings overviews and details, complete with video evidence and user quotes.
UNGUESS adopts a crowdbased approach to UX and CX Research campaigns. Our experienced team of researchers select from our crowd users with similar characteristics to those who actually use your product, while remaining mindful about covering any type of user.
Use our crowd to identify which competing digital products your users prefer.
Use our crowd to evaluate new users’ first impressions of your digital product.
Accessibility Testing is carried out by users with disability to identify potential accessibility issues of the service being offered.
Evaluate your brand concepts through fast, detailed feedback from real users
How do your customers experience your brand? We’ll collect data on every interaction.
Use our community of real humans to analyse your customer’s experience inside your physical stores.
Draw on our global crowd to gain qualitative customer insights for a vast range of research scopes.
Learn how we helped ensure a seamless listening experience for the new Radio 24 app through bug hunting tests and to a user experience audit using the thinking aloud methodology.
Through audits conducted by accessibility experts and usability testing with people with disabilities, together with partner Ergoproject we have Accompanied NeN to build an ongoing approach toward accessibility
Learn how Leroy Merlin optimized the online shopping experience for its users through an app and site testing project, With different functional and experiential testing methodologies and one constant: a focus on the user and user satisfaction
Co-design and test products and services with your end users to ensure a memorable experience.
Test the quality, identify bugs and flaws in your software and ensure effective, reliable and functional solutions.
Protect your products and services from attacks and risks and rely on a community of certified ethical hackers.
Have your own ready to use dynamic community to run into multiple UX, CX and marketing researches.
We can do so much together. Send a request is just the beginning of an amazing journey for you, your digital solution, and your users. Connect with us and our Customer Success Manager will get back to you for a meeting.
© 2024 UNGUESS S.r.l.
UNGUESS is a registered trademark of UNGUESS S.r.l.
General inquires:
info@unguess.io
Privacy Policy | ESG Policy | Personal Data Processing Notice: Customers and Suppliers | Model 231 | Ethical Code | Cookies Settings | Terms & Conditions
UNGUESS S.r.l. – VAT 01603290196
Our newsletter is the best way to stay up-to-date on all the latest news and discoveries from our company. Subscribe now and never miss an update!
