All Showcases

sacbo case study
Case study

A VAPT campaign powered by the crowd for an international airport: UNGUESS Security for SACBO

Discover how SACBO used our Bug Security Bounty programme powered by the Crowd for its OT Security activities.

milkman use case
Case study

How we helped MilkMan Technologies strengthen their Security Posture

Learn how a new crowd-based security paradygm helped an innovative delivery service improve their safety

talent protocol use case
Case study

The challenge of blockchain security: Talent Protocol and UNGUESS

To reach the result of air-tight cybersecurity, Talent Protocol turned to UNGUESS and its community of Ethical Hackers.

polimi use case
Case study

Testing the cybersecurity posture of an LMS before launch: the POLIMI case

Schools and universities are extremely vulnerable to cyberattacks. The best way for educational institutions to defend themselves is to test their platforms and websites for vulnerabilities.

Case study

Crowdtesting meets eHealth: a user-centric design for Lami’s innovative platform

Discover how UNGUESS defined a tailored testing methodology to support the launch of Lami's primary care platform, helping understand and match the final user needs.

Case study

3 days to optimize Sky Glass TV buying and delivery funnel

Discover how we helped Sky Italia design a seamless buying experience for Sky Glass with a campaign involving 1000+ testers.


The New Way of Understanding the Customer Journey Benchmarking

The centrality of the customer journey as one of the main tools of CX Management.


First click test on 6 major Swiss banks

Learn how to improve your conversion rate through our innovative UX research

Case study

Whitejar forTalent Protocol

"Read the Talent Protocol Case Study on Blockchain Security made in the Crowd"

Case study

Whitejar for POLIMI Graduate School of Management

Improving the securitry posture thanks to the Cybersecurity made in the crowd

Case study

The design of a mobile Pos Nexi with user research

The design of a mobile Pos Nexi with user research

Case study

Third-party Test Factories: the buddybank Case

Test Factory and the UNGUESS's Community: a new ally for your software tests.

Case study

Testing the new Pan-European Insurance Calculator by Toyota

Solving usability issues upfront saved us development time and effort, which would take approximately a few days of development.

Case study

Braun Household (crowd) tests e-commerce ahead of release

Thanks to UNGUESS' crowdtesting, Braun has been able to verify the functioning of its e-commerce on pc and mobile devices, with any browser in use.

Case study

Crowd functional test of AI for Milestone: here are the results

How much time and resources do you save by involving the Crowd in your functional tests?

UNGUESS challenges

Comparing 7 UK retailers’Mobile shopping experiences by using Competitive Usability Test

What is that makes a mobile shopping experience user-proof?

UNGUESS challenges

Study of the digital and physical experience in bricolage and DIY Retailers

User and customer experience: find out how the big brands are doing

White paper

User Centered Experience Il metodo Crowdtesting per coinvolgere gli utenti nella definizione della UX

How to engage real customers and users to optimise their experience?

White paper

How can you go further in Customer Experience Management thanks to the Crowd?

Learn the new way of understanding customer feedback.

White paper

Web Accessibility Testing and Tools. All you need to know about making your product accessible

A not-accessible web: here’s the chances you miss out – and the people you are leaving behind.

White paper

Testing (d)apps in the blockchain age. Quality assurance for the next generation of digital applications

Find out about emerging platforms for blockchain app development.

White paper

Customer Journey Benchmarking

Discover our innovative customer journey mapping method that considers the competitors' maps to help businesses offer the best possible experiences to their consumers.

become a partner

The New Way of Understanding Customer Journey Benchmarking

Discover UNGUESS' innovative method of mapping the Customer Journey through a survey of 7 Italian medical centres.

White paper

Digital Accessibility is no longer just a nice-to-have. Are you ready?

Legislation on Digital Accessibility is becoming reality. Is your business ready for the change?

the state of digitalization of european tourism web
UNGUESS challenges

The state of digitalization of European tourism

Are we ready to offer an effective and "future ready" digital experience?

how many clicks
UNGUESS challenges

How many clicks does it take to open a bank account in Spain?

We see that Spanish banks are investing more and more in the digital acquisition of end-to-end products, trying to offer an online experience that is as simple and friendly as other business sectors.

UNGUESS challenges

How Many Clicks Does It Take To Buy A Dress?

Since the start of the year, two million new consumers have been recorded in Italy alone, and the sector will grow up to 55% globally in 2020.

italy vs spain
UNGUESS challenges

The State Of Digitalization in Italy Vs Spain

How many clicks does it take to buy a dress in Italy and Spain?

electricity supplier
UNGUESS challenges

How many clicks does it take to change electricity supplier?

The churn rate in the utility sector is not to be taken lightly. The annual average of users changing energy and water supplier is between 12 and 15%, and the trend is not declining1.

request a loan quote
UNGUESS challenges

How many clicks does it take to request a loan quote?

According to the Bank of Italy, since the beginning of the pandemic, about 15% of households have applied or considered applying for a loan from a bank or finance company.

the accessibility testing web
White paper

The Accessibility Testing

A not-accessible web: here’s the chances you miss out – and the people you are leaving behind

digital services quality
White paper

Digital Services Quality

How to decrease time to market and cost of releases

test automation and crowdtesting
White paper

Integrating Crowdtesting And Test Automation Methodologies

The benefits of integrating CrowdTesting and Test Automation methodologies into the software delivery cycle

White paper

From Waterfall To Devops

From Waterfall to DevOps:Traditional banks vs. Challenger Banks and Fintech companies

summer 2021
White paper

Test Coverage Index Summer 2021

Be sure to plan ahead to get maximum test coverage

online focus group
White paper

UX Research In Crowd

Learn what makes Crowdtesting a valid analysis tool and how it can be integrated as part of a structured UX Research project

user friendly
White paper

Competitive, Performing And User-Friendly

What you need to know (and start doing now) to boost your website's conversion rate

test coverage index spring 2022
White paper

Test Coverage Index Spring 2022

Be sure to plan ahead to get maximum test coverage

healthcare challenge
UNGUESS challenges

Customer Journey Benchmarking: the healthcare challenge

Learn how customers select health centers and what are the main pain points of the process

first click
UNGUESS challenges

First Click Test on six major Swiss banks

Learn how to improve your conversion rate through our innovative UX research

booking unguess
UNGUESS challenges

The booking challenge

We asked the community to test 8 flight aggregators:, eDreams, Expedia, etc...

Case study

Agile Usability Testing: the successful case of BancoBPM

Two days to optimize a prototype

Case study

Increasing cybersecurity posture: Milkman Technologies chooses WhiteJar’s ethical solution

The choice of Milkman Technologies to rely on a crowd-based consulting service such as that offered by WhiteJar (the ethical hacking service of UNGUESS) aims to send a message to small, medium or large companies looking to increase their level of security.

ambientata snap wash
Case study

IoT: Candy washing machine and its app

How Candy optimized its new product in more than 5 countries

reale mutua
Case study

A User-Proof Virtual Hospital for Reale Mutua

Reale Mutua turned to UNGUESS to certify the quality of the UX of the platform from an external, objective, and qualified point of view

Case study

Pirelli: Bug Hunting & Customer Feedback

CYCL-e around is Pirelli's e-bike rent service. It was initially only available to luxury hotels, but it was now opened to the consumer market.

costa crociere
Case study

Costa Crociere’s Challenge

How much can Conversion Rate increase with the right test?

up2you case
Case study

Agile Crowdtesting Project: The Up2You Case

Up2You chooses the new Agile Crowdtesting Project

prenatal unguess
Case study

Prénatal: a User-Centric eCommerce Experience

Three Days of Testing for a User-Centric eCommerce Experience

case study decathlon
Case study

Decathlon: 3 days to optimise the online shopping experience

+14% conversion rate on the account creation page

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