Crowdtesting + Test Automation methodology
Test outputs: more than 300 functional bugs identified in different test cycles
Test outputs: more than 15 hrs of video analysed for user experience optimisation.
Product results: Significant reduction of functional bugs on versions released on the stores
Product results: Compatibility of apps on new OS, validated before market release
Product results: Correct measurement of digital churn rate in the account opening process and identification of improvement actions
Product results: Improvement of the experience by revising user support information to avoid moments of disorientation and/or discontinuation of account opening
In collaboration with Quence