UNGUESS Challenges
Customer Journey Benchmarking: the healthcare cha...
Learn how customers select health centers and what are the main pain points of the process
Most customer experience (CX) programs are based on pure measurements and general feedback, making it difficult to truly understand your customers’ experience in a lean and fast way. Unleash our global crowd to target your research depending on your specific needs. UNGUESS’s centralised approach to customer and user testing gives you the insights you need to make better and faster decisions around your product launch.
Be smart from the start.
Join These Global Brands In Using Unguess
How UNGUESS has brought value in CX Research & Insights
CX Research & Insights
Concept Testing
Evaluate your brand concepts through fast, detailed feedback from real users.
Product Testing
Unleash our crowd to gauge the market reaction to your new products.
Customer Experience Diary
How do your customers experience your brand? We’ll collect data on every interaction.
In-store Experience Testing
Use our community of real humans to analyse your customer’s experience inside your physical stores.
Pre-Launch Marketing Mix Analysis
Analyse your new product’s marketing mix – including concept, packaging, positioning and category – before the launch.
Copy Testing
Gauge the effectiveness of your advertising text before launch.
Online Focus Group Testing
Draw on our global crowd to gain qualitative customer insights for a vast range of research scopes.
UNGUESS Use Cases
Software Quality
Crowdtesting solutions for your digital products, by engaged testers on real devices.
UX Research
Co-design and crowdtest your digital product with real humans, for the best user experience.
CX Research & Insights
Use feedback from our crowd to develop a winning customer experience.
Cybersecurity In Crowd
Pre-empt cyber threats and keep your business – and your users – safe.
Special Services
Bespoke crowdsourced solutions for your business.
UNGUESS Lab
Have your own ready to use dynamic community to run into multiple UX, CX and marketing researches.
Ready to get started?
Connect with us, and our Customer Success Manager will get back to you!
